Bengaluru. Even though the chaos at Kempegowda International Airport was less on Friday night, trouble continued for hundreds of stranded passengers. IndiGo was continuously canceling flights and the passengers were worried and searching for their luggage in the piles of luggage. Some items got damaged and some went missing. Even the assurance of a refund did not reduce the stress that was caused by the system shutdown at the major international airport Tawni without any warning.
According to media reports, Dhanya Ravindran, whose flight was cancelled, had to wait for more than eight hours for her luggage and the camera gear required for the shoot. She said that I kept asking the Indigo staff, but they did not know how to get the goods. He just kept saying for hours, madam, please wait. She said that eventually, with the help of an airport staff member, she found a small space near the conveyor tunnel and brought out her luggage herself. There were piles of bags there.
Similarly, software engineer Arif Khan, who was going to Jaipur, got his suitcase after waiting for seven hours. He told that his bag looked as if it had been thrown. The wheels were broken and no staff member could tell what happened. This is the worst situation in the history of IndiGo’s operation.
For Bengaluru singer Ananya Prakash, a short flight to Hyderabad became a bad experience which she will never forget. His flight was suddenly cancelled, leaving him and hundreds of others stranded without any information. She said the airlines don’t care about passengers, as she stood amid a crowd of upset passengers. People have been waiting for hours. There is no place to even sit. Their checked luggage added to their troubles. First, the airline staff told them there would be a delay in getting the bags. Then the message changed and it may take two days for them to get the items back. He said that all his work items were in the same bag. As the chaos grew, Anya Prakash took to social media, demanding answers and highlighting the negligence of the airline.
